Just click on any question below to see our answer. We hope these brief exchanges will provide you with inspiration and insight as you continue your credit repair journey.

Do you have a question? Feel free to submit it at our contact us page and we will get back to you soon.

Collection Q & A

Collection Calls

A collector keeps calling me about a debt I know nothing about, any ideas for me? Get Answer »

Collection Letters

I got a collection letter, should I ignore it? Get Answer »

Collection Limits

Does the length of time a collection can report get extended when the collector updates the account, or when a new collector buys the debt? Get Answer »

Duplication Collections

I have three collections for the same old charge-off, is this right, can credit repair help? Get Answer »

Stopping Collectors

How can I stop a collector from calling me? Get Answer »

Can Collections Be Erased?

I stopped paying my credit card bills and they have been charged off and turned over to collectors. Can credit repair erase these collection accounts? Get Answer »

Can Collectors Check My Credit?

I just noticed that I have inquiries from a couple of collectors. Are they allowed to check my credit? Get Answer »

Credit Repair and Collections

Many collectors are professionals and do their job properly without crossing the line into the realm of improper behavior. But there are others that are aggressive, intentionally intimidating, and use questionable tactics to achieve their goals. If you are not comfortable dealing with a collector, there are many credit repair techniques you can employ to silence their calls, and even gain the upper hand.

Many of these credit repair techniques are covered here in our Question & Answer section, but here is a brief overview designed to touch on each.

No Calls at Work

If you feel hassled by collector calls during the day you can employ this simple credit repair tool to stop the calls. Just tell them that your employer does not approve of you accepting such phone calls. Per the Fair Debt Collection practices Act once you inform them of this they must stop work hour calls.

Demand Written Communications

This credit repair technique is simple common sense. We recommend it to all of our credit repair clients and it has proven to be very effective. There is but one caveat, you must be firm and stand your ground. When a collector calls inform them politely that you do not discuss your financial affairs over the phone. Tell them that if they send you something in writing you will investigate and respond appropriately.

Debt Validation

Once you receive their written notice you may apply the next credit repair tool, debt validation. Under the Fair Debt Collection Practices Act collectors must validate a debt if you request it in writing within 30 days of receiving a collection letter. If they cannot do so they must stop collection efforts and cease reporting to the credit bureaus.

Cease Communication Letter

This powerful credit repair tool should be employed with care. If you send a letter to a collector formally asking them to cease all communication with you they must do so. This may sound like an attractive option, but be aware that cease communication letters often trigger another less desirable action, namely a lawsuit. Before sending a cease communication letter check your facts. It may be helpful to know your original default date, your statute of limitation, and the reporting period limit.

Attorney Management

If you are not comfortable with the advances of collectors, and if you have the financial ability, you may want to employ an attorney to handle your collection activity. Because of the cost this is not for everyone, but it is a very effective credit repair technique. Once you mention that you have an attorney collectors are required to ask for the attorney contact information and direct future communication to them. This credit repair technique serves the purpose of stopping collector calls, but there is another potential benefit. The attorney may never hear from the collector. If the collection is weak or undocumented, as many are, the collector will give up on the spot.